A live user counter for your desk

What the users screen shows

• Total users, as the big number.
• New users in the last 24 hours, 7 days and 30 days, as three chips.
• Active users over the same three windows, as bars showing their share of the total, which is your DAU, WAU and MAU at a glance.

What to send

The windows are rolling: 1d means the last 24 hours, not since midnight. Rolling windows move smoothly through the day instead of dropping to zero at midnight, which is what makes the counter feel live.

{
  "people": {
    "total": 1284,
    "new": { "1d": 12, "7d": 57, "30d": 203 },
    "active": { "1d": 148, "7d": 512, "30d": 903 }
  }
}

Counting active users without slowing your database

Counting distinct active users over 30 days on every request is expensive on a large table. Two cheap approaches: keep a last_seen_at column on users and count rows above each cut-off, with an index on that column; or compute the three numbers once a minute in a background job and have the endpoint return the stored result. DeskBot waits up to 8 seconds for a reply, so a cached answer is the safe choice.

Define active the way your team already does. A login, a page view or a meaningful action all work, as long as the number on the desk matches the one in your weekly review.

Celebrating sign-ups

Sign-ups also appear on the Pulse screen as one of the day's wins, next to conversions and meetings. If you want a moment on screen for each new paying customer rather than each sign-up, see the sales bell page.

Frequently asked questions